Shipping policy

Thank you for choosing Haus of Healing for your herb and metaphysical supply needs! We are dedicated to providing you with exceptional products and a seamless shopping experience. This Shipping Policy outlines our shipping procedures, estimated delivery times, and other important information.

1. Processing and Shipping Times: We aim to process and ship orders promptly. Orders are typically processed within 1-3 business days. Please note that our products are unique, so availability may vary.

2. In-Stock Items: For items that are in-stock, we strive to deliver them to you within 7-10 business days from the date of purchase. This includes the processing time and transit time. Please allow for potential delays during peak seasons, holidays, or unexpected circumstances.

3. Out of Stock Items: If an item you desire is currently out of stock, you have the option to place an order for it. Out of stock items are subject to availability from our suppliers. We will make every effort to fulfill your order as soon as the item becomes available. In such cases, the estimated delivery time may be longer than 7-10 business days. We will communicate any delays with you via email.

4. Tracking Information: Once your order has been shipped, you will receive an email notification with tracking information. This will allow you to monitor the status of your shipment and estimate its arrival.

5. International Shipping: We offer international shipping to select countries. Please be aware that international shipments may be subject to customs duties, taxes, or fees imposed by the destination country. These charges are the responsibility of the recipient.

6. Delays and Exceptions: While we make every effort to deliver your orders on time, there may be circumstances beyond our control that could lead to delays. We appreciate your understanding in such situations.